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Visit our website
at https://www.flowmap.city , or any website of ours that links to this privacy notice
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Engage with us in other related ways, including any
sales, marketing, or events
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email addresses
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passwords
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billing addresses
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debit/credit card numbers
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Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance
information our servers automatically collect when you
access or use our Services and which we record in log
files. Depending on how you interact with us, this log
data may include your IP address, device information,
browser type, and settings and information about your
activity in the Services (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you
take such as which features you use), device event
information (such as system activity, error reports
(sometimes called
"crash dumps" ), and hardware settings).
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Device Data. We collect device data such as
information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the
device used, this device data may include information such
as your IP address (or proxy server), device and
application identification numbers, location, browser
type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration
information.
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Location Data. We collect location data such as
information about your device's location, which can be
either precise or imprecise. How much information we
collect depends on the type and settings of the device you
use to access the Services. For example, we may use GPS
and other technologies to collect geolocation data that
tells us your current location (based on your IP address).
You can opt out of allowing us to collect this information
either by refusing access to the information or by
disabling your Location setting on your device. However,
if you choose to opt out, you may not be able to use
certain aspects of the Services.
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To facilitate account creation and authentication and
otherwise manage user accounts. We may process your information so you can create and log
in to your account, as well as keep your account in
working order.
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To deliver and facilitate delivery of services to the
user. We may process your information to provide you with the
requested service.
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To respond to user inquiries/offer support to
users. We may process your information to respond to your
inquiries and solve any potential issues you might
have with the requested service.
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To send administrative information to
you. We may process your information to send you details
about our products and services, changes to our
terms and policies, and other similar
information.
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To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
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To request feedback. We
may process your information when necessary to
request feedback and to contact you about your
use of our Services.
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To send you marketing and promotional
communications. We may process the personal information you
send to us for our marketing purposes, if this
is in accordance with your marketing
preferences. You can opt out of our marketing
emails at any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
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To protect our Services.
We may process your information as part of
our efforts to keep our Services safe and
secure, including fraud monitoring and
prevention.
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To identify usage trends.
We may process information about how
you use our Services to better
understand how they are being used
so we can improve them.
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To save or protect an
individual's vital
interest.
We may process your
information when necessary to
save or protect an
individual’s vital interest,
such as to prevent harm.
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Consent. We may process your
information if you have given
us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
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Performance of a
Contract.
We may process your personal
information when we believe it
is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
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Send users information about
special offers and discounts
on our products and
services
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Analyze how our Services are used so we can improve them to engage and retain users
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Diagnose problems and/or
prevent fraudulent
activities
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Understand how our users
use our products and
services so we can improve
user experience
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Legal
Obligations.
We may process your
information where we
believe it is necessary
for compliance with our
legal obligations, such as
to cooperate with a law
enforcement body or
regulatory agency,
exercise or defend our
legal rights, or disclose
your information as
evidence in litigation in
which we are involved.
-
Vital
Interests.
We may process your
information where we
believe it is necessary to
protect your vital
interests or the vital
interests of a third
party, such as situations
involving potential
threats to the safety of
any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
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For investigations and
fraud detection and
prevention
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For business transactions
provided certain
conditions are met
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If it is contained in a
witness statement and the
collection is necessary to
assess, process, or settle
an insurance claim
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For identifying injured,
ill, or deceased persons
and communicating with
next of kin
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If we have reasonable
grounds to believe an
individual has been, is,
or may be victim of
financial abuse
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If it is reasonable to
expect collection and use
with consent would
compromise the
availability or the
accuracy of the
information and the
collection is reasonable
for purposes related to
investigating a breach of
an agreement or a
contravention of the laws
of Canada or a
province
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If disclosure is required
to comply with a subpoena,
warrant, court order, or
rules of the court
relating to the production
of records
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If it was produced by an
individual in the course
of their employment,
business, or profession
and the collection is
consistent with the
purposes for which the
information was
produced
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If the collection is
solely for journalistic,
artistic, or literary
purposes
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If the information is
publicly available and is
specified by the
regulations
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Cloud Computing Services
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Data Analytics Services
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Data Storage Service Providers
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Payment Processors
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User Account Registration & Authentication Services
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Performance Monitoring Tools
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Online Maps Providers
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Contact us using the contact information provided.
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Log in to your account settings and update your user account.
Category | Examples | Collected |
A.
Identifiers
|
Contact
details,
such as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
B.
Personal
information
categories
listed
in the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
|
C.
Protected
classification
characteristics
under
California
or
federal
law
|
Gender
and date
of
birth
|
|
D.
Commercial
information
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
E.
Biometric
information
|
Fingerprints
and
voiceprints
|
|
F.
Internet
or other
similar
network
activity
|
Browsing
history,
search
history,
online
|
|
G.
Geolocation
data
|
Device
location
|
|
H.
Audio,
electronic,
visual,
thermal,
olfactory,
or
similar
information
|
Images
and
audio,
video or
call
recordings
created
in
connection
with our
business
activities
|
|
I.
Professional
or
employment-related
information
|
Business
contact
details
in order
to
provide
you our
Services
at a
business
level or
job
title,
work
history,
and
professional
qualifications
if you
apply
for a
job with
us
|
|
J.
Education
Information
|
Student
records
and
directory
information
|
|
K.
Inferences
drawn
from
other
personal
information
|
Inferences
drawn
from any
of the
collected
personal
information
listed
above to
create a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
L. Sensitive Personal Information |
|
|
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Category A -
As long as the user has an account with us
-
Receiving
help
through
our
customer
support
channels;
-
Participation
in
customer
surveys
or
contests;
and
-
Facilitation
in
the
delivery
of
our
Services
and
to
respond
to
your
inquiries.